Privacy Policy

At Outlet Bike Core Parts Store (“we”, “us”, or “our”), we understand that performance cyclists demand more than just quality components – they deserve complete transparency about how their personal data is handled. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bikecoreparts.com.

1. Information We Collect

We collect information that helps us provide our cycling enthusiasts with the best possible service:

• Personal Identification Information: Name, email address, shipping address, phone number when you create an account or place an order for BMX bikes, mountain bike forks, or other components.
• Payment Information: Credit/debit card details (processed securely through tokenization), PayPal email for transactions involving premium wheelsets or cyclo-cross components.
• Technical Data: IP address, browser type, device information to optimize your browsing experience.
• Usage Data: Pages visited, products viewed (like handlebars or wheels) to improve our product offerings.
• Communication Data: Emails or messages sent to our rider-support team.

2. How We Use Your Information

Your data fuels our operations just like quality components power your ride:

• Process orders for high-performance cycling parts with military-grade security
• Provide global shipping to over 150 countries (excluding some Asian regions)
• Offer personalized recommendations for BMX grips or aero wheels
• Improve our website functionality for technical cyclists
• Send order confirmations and shipping updates
• Prevent fraud and enhance payment security
• Respond to inquiries about SRAM components or other premium products

3. Data Sharing and Disclosure

We handle your information with the same precision as the components we sell:

• Service Providers: Trusted partners for payment processing (PCI-DSS compliant), shipping, and website maintenance.
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In case of merger or acquisition, with appropriate confidentiality measures.
• We never sell your personal data to third-party marketers.

4. Data Storage and Security

We protect your data with the same dedication we apply to selecting our bike components:

• SSL encrypted connections on every page
• Tokenization technology for payment data (your actual card numbers never touch our systems)
• Regular security audits by independent experts
• Data stored on secure servers with limited access
• Retention periods based on legal requirements and business needs

5. Your Rights

You control your data like you control your bike:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data under certain conditions
• Restriction: Limit how we use your information
• Objection: Opt-out of certain processing activities
• Portability: Receive your data in a structured format

To exercise these rights, contact our rider-support team at [email protected].

6. Cookies and Tracking Technologies

We use cookies to enhance your experience like premium components enhance your ride:

• Essential Cookies: Necessary for secure checkout and account functions
• Performance Cookies: Help us improve our website for cycling enthusiasts
• Functional Cookies: Remember your preferences for handlebars or wheelset selections
• Marketing Cookies: Show relevant ads for mountain bike forks or other components (you can opt-out)

Manage cookies through your browser settings or our cookie consent tool.

7. International Data Transfers

As we ship globally (excluding some regions), your data may be transferred outside your country with appropriate safeguards in place.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect their data.

9. Changes to This Policy

We may update this policy as our store evolves. Significant changes will be communicated to you.